Project (Language) Coordinator

Makati City, Philippines

07/15/2022

Project (Language) Coordinator

The Project Coordinator is responsible for assisting the project teams in managing resources and information and assisting with scheduling and planning meetings and project activities. The Project Coordinator includes roles that require expertise in a specific area, such as quality checking and vendor management.

Specific Responsibilities

  • Ensures all incoming projects are appropriately checked for errors in the proxy and scripts
  • Determines the team’s capacity for proper project assignments
  • Guarantees the quality of all projects to be delivered by performing complete quality assurance checks based on the guidelines stated by the client/s
  • Coordinates with company vendors (Freelancers) with regards to their training, feedback, project assignments, and work order creation (invoice) or checking/validation, when necessary
  • Schedules internal staff and FL work daily, prepares work materials for editors, publishing QC’ed subs, and maintains trackers and production sheet
  • Manages project files from Project Managers or Global Directors; Coordinates liaises and monitors production with Freelancers or external resources
  • Provides assistance to the editors regarding technical matters regarding work materials, editing tools, file conversions, and do quick fixes for things like timing and display errors
  • Performs time code adjustment and spot checking of post-language QC files, and QC work
  • Observes compliance to defined company policies, procedures, and guidelines and drives continuous improvement

Capabilities and Skills

  • Respect People - Ability to consistently values the unique point of view of each individual within the company; Ability to consistently accepts objective feedback and share ideas that bring meaning and value to the team’s performance; Embraces diversity by understanding the perspectives of global counterparts or team members
  • Be Extraordinary - Creates value to the team that would create an impact on business goals and objectives; Ability to consistently go the extra mile in delivering day-to-day responsibilities; Able to develop ideas or suggestions to improve the operations, policies, or procedures within the team
  • Embrace Change - Welcomes unforeseen detours and turns them into opportunities to drive creative solutions for the team; Able to consistently demonstrates a positive attitude in accepting and acknowledging the constant changes in the company; Consistently embraces change while still delivering high-quality job performance
  • Technical and Functional Excellence - Ability to understand the nature of the business and carry out necessary processes relevant to the performance of the job; Ability to foresee potential issues by being keen on every detail pertaining to clients’ requirements; Ability to understand and appreciate the value of the function in achieving the department’s objectives
  • Productivity and Quality Orientation - Ability to efficiently perform tasks within the given working hours, and be able to meet demanding productivity goals; Ability to accomplish tasks by considering all areas involved, showing concern for all aspects of the job, and accurately checking processes and tasks; Ability to ensure high-quality output and initiates action to correct quality problems or notifies others of quality issues as appropriate
  • Building Positive Working Relationship - Ability to develop collaborative relationships with the clients, team members, and external stakeholders to facilitate the accomplishment of work goals; Communicates changes or problems about the project/s to team members and team leader and work on solutions; Implements effective means for monitoring and evaluating the work process and the attainment of mutual goals
  • Adaptability and Accountability - Ability to accept full responsibility for assigned tasks by demonstrating concern for achieving the required performance standard while getting tasks done in a timely manner; Ability to change in order to work better towards the achievement of the department’s goals, objectives, and targets; Ability to adjust and tailor the support in order to meet the needs of the client/s; Having a sense of urgency in accomplishing assigned tasks and being able to properly prioritize tasks according to importance and urgency; Being open to new ideas and changes that could help the company grow
  • Dependability - Communicates regularly with the team to discuss both work and non-work-related concerns that might affect work standards, and initiates assistance when appropriate; Ability to develop a sense of ownership and demonstrate personal responsibility for achieving high-quality results for team members; Ability to show and influence the team in effectively getting things done and concur with the set company rules and regulations

Qualifications and Experience

  • Bachelor's/College Degree in Advertising, Journalism, Linguistics, Mass Communications, or its equivalent.
  • 2 to 3 years experience in a related field; Experience in writing is a plus; Experience in captioning / subtitling is a plus
  • Fluent in English both in written and spoken
  • Highly analytical and meticulous
  • High attention to details
  • Able to work under pressure and with minimal supervision
  • Amenable to work in shifting schedule

Key Performance Indicators

  • Increase work capacity
  • Deliver quality work output or project/s
  • Ensure clients' acceptance of work output
  • Constant communication with the stakeholders
  • Timely submission of productivity reports
  • Contribution to the team’s goals and objectives
  • Participation in the company’s planned employee engagement activities

Expectations and Outputs

  • Develop an efficient quality checking of files to ensure that the work output is in accordance with the standards of the client/s
  • Regular updating of productivity dashboard with visibility to the concerned stakeholders
  • Maintain an effective communication channel with the team members and concerned freelancers
  • Develop a harmonious relationship with the concerned stakeholders to ensure smooth delivery of project/s

Seniority Level

Associate

Industry

Translation and Localization, Dubbing, Media Production, Broadcast Media

Employment Type

Full-time

Job Functions

Coordination, Scheduling, Planning, Quality Checking, Vendor Management

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