Production Engineer
Los Angeles, USA
7/7/2022
Production Engineer
The Media Production Engineer is responsible for providing engineering expertise to the Post-Production & Media Operations group, including troubleshooting support for issues encountered by the production team and providing appropriate resolutions in a timely manner. In addition, the Media Production Engineer is responsible for assessing and processing all rejections that happen against the department’s deliveries, both in technical and operational context.
Specific Responsibilities
- Identify, prioritize, resolve, document and communicate both technical and operational issues providing overall Quality Control of daily operations.
- Estimate problem resolution times, either independently or in collaboration with other team members. Adequately communicating and managing the expectations of clients.
- Lead effort in investigating client rejections, providing production with root cause and course of correction.
- Provide support and troubleshooting to production groups on a day-to-day basis.
- Train production groups on newly onboarded workflows.
- Set-up and execution of workflows and profiles for one-off media jobs.
- Support role for excessive production work
- Conduct training for operational personnel, of new procedures and projects.
- Set up, operate and test a wide variety of video, audio and metadata applications running on both hardware and software.
- Other duties as needed.
Capabilities & Skills
- Advanced written and verbal communication skills to communicate effectively with various stakeholders.
- Knowledge of A/V processing tools, metadata handling and creation tools, and the post-production environment.
- Advanced computer skills and the ability to understand and work with a variety of software tools in a production environment .
- Familiarity with computer system networking concepts and terminology.
- Knowledge of the technical specifications and their uses (.e.g. codecs, wrappers, VBI, closed captioning, frame rates, aspect ratios, bit rates, color space, GOP structures, standards conversion and metadata).
- Ability to act as a subject matter expert when a production tool is developed by the in-house application development team.
- Ability to work additional hours as needed.
- Ability to work onsite to fulfill daily operational support needs.
- Experience with content transformation applications such as Adobe Premiere, Vantage, Rhozet and ProTools, along with know-how on file transport technologies such as Aspera, Signiant, Smartjog and FTP.
- Experience working in a post-production environment, preferably with experience with post-production hardware such as tape decks, vector scopes, captioning, text inserters, signal flow and patch-bays.
- Understanding of IP addressing, permissions, networking concepts and terminology.
- Strong communication skills.
- Advanced degree or comparable work experience in media/video/audio realm.